Terms and Conditions

Last updated: May 2026

Welcome to Pets'r Us. By accessing or using our website and placing orders, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

These Terms and Conditions govern your use of the Pets'r Us website and the purchase of products from our store. By using our website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.

2. Products

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colours and images will be perfectly accurate. We reserve the right to limit the sale of products to any person, geographic region, or jurisdiction.

3. Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice. In the event of a pricing error, we will contact you before processing your order.

4. Orders

By placing an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. You will receive an order confirmation email once your order has been accepted.

5. Payment

We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed securely. Pets'r Us does not store your payment details.

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Pets'r Us and is protected by Australian copyright law. You may not reproduce or distribute any content without our written permission.

7. Limitation of Liability

To the extent permitted by law, Pets'r Us shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at support@petsrus.com.au [Update with your email].